Shipping Policy
Shipping Policy
Shipping Costs
Shipping is free worldwide over $50 CAD, otherwise, it's a $5 CAD flat rate.
How Do I Track My Order?
You'll receive an email with tracking link when we ship your order.
Processing Times
All orders are processed within 24-48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
Please use the table below for shipping time estimates based on your location. All orders are shipped from Ottawa, Canada.
*TRACKING: All items are sent via tracked, registered post (Canada Post for Canada, USPS for USA, and DHL for rest of world)
**RETURNS: Silvi will reimburse shipping cost of up to $10 CAD for returns outside of Canada
***Days = Business Days